Frequently asked questions

For patients

GENERAL INQUIRIES

Is Acutis CLIA Certified and CAP Accredited?


Yes, Acutis is both CLIA certified and CAP accredited.




Where is the Acutis headquarters?


Acutis is headquartered in Long Island, New York, and is licensed to conduct testing nationally.





TESTING

What is Acutis’ testing turnaround time?


Acutis strives to return test results back to physicians within 24 hours of receiving a sample at the lab.




What is the sensitivity/specificity of Acutis’ tests?


Information of specificity and sensitivity of our tests can be found on their subsequent landing pages.




How long are samples viable?


  • Acutis Reveal GIT: 15°C to 30°C ambient temperature for 7 days
  • Acutis Reveal PIT: 15°C to 30°C ambient temperature for 48 hours
  • Acutis Reveal RIT: 15°C to 30°C ambient temperature for 48 hours
  • Acutis Reveal COVID-19 Antibody: 15°C to 30°C ambient temperature for 48 hours
  • Acutis Reveal COVID-19: 15°C to 30°C ambient temperature for 48 hours
  • Acutis Reveal Bordatella: 15°C to 30°C ambient temperature for 48 hours
  • Acutis Reveal Flu A/B & RSV Assay: 15°C to 30°C ambient temperature for 48 hours
  • Toxicology oral specimen: 15°C to 30°C ambient temperature for 7 days
  • Toxicology urine specimen: 15°C to 30°C ambient temperature for 7 days





COVID-19

What is the cost of COVID 19 PCR and Antibody Testing?


Most insurances are covering COVID-19 testing with no cost to patients. Uninsured patients will be covered by HRSA. Charges for testing are listed below:​​​​

  • Acutis’ SARS-CoV-2 (COVID-19) testing cash price is $125.00.
  • Acutis’ SARS-CoV-2 (COVID-19) Antibody testing cash price is $75.00 per unit.




I would like to utilize Acutis Reveal COVID-19 testing at my practice. Who do I contact?


Please, contact us here.





ORDERING

How do I order a test?


Please, contact us here to order a test.




How do I see my patients’ results?


Patient results are available on demand in your I-Acutis portal.





BILLING / INSURANCE

Which insurances does Acutis accept?


Acutis accepts all plans regardless of network status. Please visit our Payor Relations page for more information. You may also contact your Sales Specialist for more information.





CONTACT

How can I get in contact with Acutis?


Reach out to your Sales Specialist or contact us here.





 

For clients

GENERAL INQUIRIES

Is Acutis CLIA Certified and CAP Accredited?


Yes, Acutis is both CLIA certified and CAP accredited.




Where is the Acutis headquarters?


Acutis is headquartered in Long Island, New York, and is licensed to conduct testing nationally.





TESTING

What is Acutis’ testing turnaround time?


Acutis strives to return test results back to physicians within 24 hours of receiving a sample at the lab.




What is the sensitivity/specificity of Acutis’ tests?


Information of specificity and sensitivity of our tests can be found on their subsequent landing pages.




How long are samples viable?


  • Acutis Reveal GIT: 15°C to 30°C ambient temperature for 7 days
  • Acutis Reveal PIT: 15°C to 30°C ambient temperature for 48 hours
  • Acutis Reveal RIT: 15°C to 30°C ambient temperature for 48 hours
  • Acutis Reveal COVID-19 Antibody: 15°C to 30°C ambient temperature for 48 hours
  • Acutis Reveal COVID-19: 15°C to 30°C ambient temperature for 48 hours
  • Acutis Reveal Bordatella: 15°C to 30°C ambient temperature for 48 hours
  • Acutis Reveal Flu A/B & RSV Assay: 15°C to 30°C ambient temperature for 48 hours
  • Toxicology oral specimen: 15°C to 30°C ambient temperature for 7 days
  • Toxicology urine specimen: 15°C to 30°C ambient temperature for 7 days





COVID-19

What is the cost of COVID 19 PCR and Antibody Testing?


Most insurances are covering COVID-19 testing with no cost to patients. Uninsured patients will be covered by HRSA. Charges for testing are listed below:​​​​

  • Acutis’ SARS-CoV-2 (COVID-19) testing cash price is $125.00.
  • Acutis’ SARS-CoV-2 (COVID-19) Antibody testing cash price is $75.00 per unit.




I would like to utilize Acutis Reveal COVID-19 testing at my practice. Who do I contact?


Please, contact us here.





ORDERING

How do I order a test?


Please, contact us here to order a test.




How do I see my patients’ results?


Patient results are available on demand in your I-Acutis portal.





BILLING / INSURANCE

Which insurances does Acutis accept?


Acutis accepts all plans regardless of network status. Please visit our Payor Relations page for more information. You may also contact your Sales Specialist for more information.





CONTACT

How can I get in contact with Acutis?


Reach out to your Sales Specialist or contact us here.





 

If you want to talk to
a sales specialist

Still have questions? 

About us

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Acutis Diagnostics Inc. 400 Karin Lane, Hicksville, NY 11801

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The information contained on this website is not intended to be a substitute for or to be relied upon as, medical advice, diagnosis, or treatment. This website is for informational purposes only. Always seek the advice of your physician or other qualified health providers with any questions you may have regarding a medical condition.


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